Service Providers
Last updated: 9 October 2026
| Service | EU / UK Entity | Data Location | Purpose | What data is handled |
|---|---|---|---|---|
| Lovable | Lovable AB (Sweden) | EU | Cloud infrastructure & web hosting for heyfrank.ai | None stored. Visitor connection data (IP address, browser type) passes through infrastructure only to serve pages and run the sign-up function; emails pass through in memory to Brevo and are not retained. |
| Cloudflare | Cloudflare Germany GmbH / Cloudflare, Inc. | EU / Global Edge (UK DPF certified) | Website content delivery and Turnstile bot check on sign-up forms | Technical connection and device signals used to verify the visitor is a human. |
| Brevo | Brevo SAS (France) | EU (France & Germany) | Waitlist database, consent logging, and email distribution | Email address, sign-up timestamp, placement source, and marketing choices. |
| PostHog | PostHog Inc. (EU Cloud) | EU (Frankfurt, Germany) | Privacy-focused site analytics (run cookieless) | Anonymous page views, button clicks, and browser type. (No cookies; email addresses are scrubbed before transmission). |
| Tally | Tally BV (Belgium) | EU (Belgium & Germany) | Founder applications and research surveys | Application answers, survey feedback, name, email, and Discord handle. |
| Discord | Discord Netherlands B.V. / Discord Inc. | USA (UK DPF certified) | Founding 1000 community channels and founder updates | Discord username, roles, and messages posted in the Frank community server. |
| Google Workspace | Google Ireland Limited (Ireland) | EU / Global (UK DPF certified) | Support email (support@heyfrank.ai), programme spreadsheets, and Meet calls | Support emails, application review sheets, and research calls. |
| Fathom | Fathom Video, Inc. | USA (UK DPF certified) | Recording and transcribing founder research calls | Research interview video, audio, spoken responses, and call transcripts. |
| Anthropic (Claude) | Anthropic Ireland, Limited | USA (Standard Contractual Clauses) | Processing founder research data and survey themes on our Team plan | Interview notes, transcripts, and survey feedback used for analysis (no model training on customer data). |
