Cookie Policy
Last updated: 9 October 2026
Frank Finance Ltd, a company registered in England and Wales with its registered office at Suite 13, Whitehall Place C/O Future Insight Consultancy Ltd, 47 The Terrace, Gravesend, Kent, England, DA12 2DL, (“Frank”, "we", "us" or "our") may use cookies and other tracking technologies when you visit our website www.heyfrank.ai including any other form of media, media channel, mobile website or mobile application linked or connected to it (collectively, the "Website") to help personalize the Website and enhance your user experience.
If you have any questions or complaints about this Cookie Policy, you can contact us at support@heyfrank.ai with the subject "Cookies".
1. Use of Cookies
A "cookie" is a set of data (a unique identifier) that a server sends to your browser and is stored on your computer. Your browser then provides this unique identifier to be used each time you submit a request to the Website. We use cookies on the Website to, among other things, keep track of the services you have used, record registration information, store your user preferences, keep you logged in to the Website, facilitate your use of the Website, and track the pages you visit. Cookies help us understand how the Website is used and improve your user experience.
2. Our cookies
We currently set only essential cookies: they keep the Website secure, prevent spam and remember that you have seen our cookie notice. Under the Privacy and Electronic Communications Regulations 2003 (PECR), cookies that are strictly necessary to provide the service you have requested, or to keep it secure, can be set without consent (regulation 6(4)). By using the Website you acknowledge this Cookie Policy. Some cookies can be manually disabled in your browser, but this may affect the functionality of the Website.
Our analytics (PostHog) runs without cookies and without storing anything on your device. Since 5 February 2026, the Data (Use and Access) Act 2025 allows storage and access used only to collect statistics about how the Website is used, without consent, as long as we tell you about it and give you a simple, free way to object.
We do not currently use advertising or marketing cookies. If we add any in the future, we will update this Cookie Policy and ask for your consent through our cookie banner before they are set.
3. Used cookies
When you connect to the Website, a cookie notice appears. The following cookies may be stored in your device’s memory.
| Name | Type | Source | Expiration |
|---|---|---|---|
| cc_cookie | Essential | First-party (our cookie banner, remembers that you have seen the notice) | 6 months |
| None | Analytics | Our analytics (PostHog). It runs without cookies or device storage | Not applicable |
| __cf_bm, cf_clearance | Essential | Third-party (Cloudflare Turnstile, bot check) | 30 minutes (__cf_bm), up to 1 year (cf_clearance) |
4. Control
Most browsers are set to accept cookies by default. However, you can delete or reject cookies in your browser settings. Please be aware that doing so may affect the availability and functionality of the Site. For more information on how to control cookies:
- Apple Safari : https://support.apple.com/en-gb/guide/safari/sfri11471/mac
- Google Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
- Microsoft Edge : https://support.microsoft.com/en-us/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd
- Mozilla Firefox : https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectslug=enable-and-disable-cookies-website-preferences&redirectlocale=en-US
- Android (Chrome) : https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en&oco
5. Amendments
- We encourage you to review this Cookie Policy regularly to stay informed of any updates. Where a change affects any cookies for which we rely on your consent, we will ask for that consent afresh through our cookie banner before those cookies are set.
- We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will notify you of any changes by updating the "last updated" date on this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Website.
6. Privacy Statement
For further information on how we process your personal data, please refer to our Privacy Statement
